Effective Date: November 20, 2024
Welcome to THE WOOL RUGS. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our site. If you do not agree to these Terms, you should not use our website.
1. Introduction
These Terms and Conditions govern your use of our website, https://directkey.store, and any products or services provided by THE WOOL RUGS (referred to as “we,” “us,” or “our”). By accessing our website or placing an order, you agree to abide by these Terms.
2. Product Information and Availability
- We make every effort to provide accurate and up-to-date information on our website regarding our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any product information.
- All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you as soon as possible and offer alternatives or a refund.
3. Orders and Payment
- Order Acceptance: By placing an order on our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion.
- Payment: Payments for orders must be made using the available methods on our website (e.g., credit/debit cards, PayPal, etc.). You agree to provide accurate and complete payment information.
- Pricing: All prices on the website are listed in the applicable currency and are subject to change without notice. Sales tax and shipping fees will be added to the total price at checkout.
4. Shipping and Delivery
- We will make every effort to ship your order promptly. Delivery times may vary based on your location and the shipping method selected.
- Shipping costs are calculated at checkout, and you are responsible for any additional duties, taxes, or fees associated with international orders.
- We are not responsible for delays or damage caused by the shipping carrier. Once the order is shipped, it is the responsibility of the carrier to deliver the package.
5. Returns and Exchanges
- Returns: We accept returns of unused and undamaged products within 14 days of receipt. To initiate a return, please contact us at lokayhaifda@gmail.com for instructions.
- Exchanges: If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will arrange for a replacement.
- Non-returnable Items: Custom-made or personalized products cannot be returned unless defective or damaged.
6. Intellectual Property
- All content on the THE WOOL RUGS website, including text, images, logos, and product designs, is the property of THE WOOL RUGS or our licensors and is protected by copyright and trademark laws.
- You may not use, copy, reproduce, or distribute any of our content without prior written permission.
7. User Accounts
- In order to place an order, you may need to create an account with us. You agree to provide accurate and complete information during registration and to keep your account details confidential.
- You are responsible for all activities that occur under your account. If you suspect unauthorized use of your account, please contact us immediately.
8. Privacy and Data Protection
- We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
- THE WOOL RUGS is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
- In no event shall our liability exceed the total amount you paid for the product that gave rise to the claim.
10. Modifications to the Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website or services after changes are made, you accept and agree to the revised Terms.
11. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of the country in which THE WOOL RUGS operates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that country.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: lokayhaifda@gmail.com
Website: https://directkey.store/contact-us/